Our aim is to meet the immediate needs of those referred to us  to establish the root cause of their crisis and determine how we can best help them to resolve these issues. We work in partnership with other agencies and faith groups signposting service users to other support groups

Those accessing the foodbank will need to come via authorised agency referrals.

To qualify for help, families and individuals have to be referred by a professional care organisation, such as Social Services, D.I.A.L.  Gt Yarmouth Borough Council, Probation Service, Citizens Advice Bureau, Age UK etc. Churches, Schools, Sure Start Centres, Children’s Services,  Doctors Surgeries, Genesis Housing, Stonham Housing, CGL Service , The Matthew Project, Job Centre Plus, local councillors.

These can issue Food Vouchers to families and individuals assessed as needing help. Under normal circumstances, vouchers would be issued to individuals/families until it is clear the crisis is over. The Food Bank is happy to work with the Referral Agencies in such cases should there be extenuating circumstances.

Referral Agencies

The Food Bank relies on the local network of Referral Agencies to ensure that the service is made available to local people who are experiencing a personal or family crisis.If your organisation is not currently a referral agent and you would like to learn more about becoming a one, then please e-mail the following information to  with the following information

Organisation Name

  • Contact Name
  • Address
  • e-mail address
  • telephone number

Our Referral Agents are made up of different organisations, as follows:

  • Social Workers
  • Probation Services
  • Homeless / Refuge Units / Hostels
  • Schools
  • Sure Start Children’s Centres/Children’s services
  • Health Visitors
  • Doctors Surgeries
  • Church Pastoral Workers
  • Carers
  • Hospital
  • New Referral Agencies: If you have just heard about our service & wish to partner with us, please contact us to discuss your interest before making referrals. Thankyou.

There are free meals to people on benefits at the following venues

The WELL Mondays Thursdays  10 – 12 soup and hot drinks Gorleston Baptist NR31 6LS

The Bridge Tuesdays 12.30 St Mary Magdalene  church  Hall

Pathways Wednesdays Fridays Saturdays 12 – 2

Emmanuel Church Northgate St Mondays 11 – 2.00pm Soup sandwiches

All meals are free. Proof of benefits may be needed – strickly for Gt Yarmouth Borough residents only.

Main Points For Referral Agencies:

  • The Foodbank provides emergency food/toiletries/baby items for people experiencing a temporary financial crisis. There will be a limit to the number of parcels in a 6 month period.
  • Each parcel aims to contains 6  days of tinned and dried food; depending on availability there may be some fresh bread cakes and veggies.
  • The aim  is to support those in crisis whilst long term support is put in place, rather than create a cycle of dependency.
  • We rely on the agencies who partner with us to assess the need for emergency food.
  • It is essential to have a referral voucher
  • We require the person/family’s main details to enable us to respond
  • Parcels are available at the distribution points for collection within the hours advertised. If there is a mobility problem please ring ahead.
  • We do not take referrals direct from the public, as we believe in working together with you as an agency/church but if you cannot access an agency then come and see us first.

Food bank information and links.

What Foodbank parcels are available?

How can I help or donate to the Great Yarmouth Foodbank scheme?

How do I get referred for a Foodbank parcel?