The Foodbank is unable to issue food vouchers to clients directly.

Our aim is to meet the immediate needs of those referred to us  to establish the root cause of their crisis and determine how we can best help them to resolve these issues. We work in partnership with other agencies and faith groups signposting service users to other support groups
Those accessing the foodbank will need to come via authorised agency referrals.

To qualify for help, families and individuals have to be referred to The Food Bank by a professional care organisation, such as Social Services, D.I.A.L.  Gt Yarmouth Borough Council, Probation Service, Citizens Advice Bureau, Age UK etc. Churches, Schools, Sure Start Centres  Doctors Surgeries, Genesis Housing, Stonham Housing, NRP Norfolk Recovery Partnership, The Matthew Project, Job Centre Plus, Childrens’ Services, local councillors.

These can issue Food Vouchers to families and individuals assessed as needing help from The Food Bank. In this way, only those with a genuine need can benefit from the service. Under normal circumstances, vouchers would be issued to individuals/families until it is clear the crisis is over. The Food Bank is happy to work with the Referral Agencies in such cases should there be extenuating circumstances.

Referral Agencies

The Food Bank relies on the local network of Referral Agencies to ensure that the service is made available to local people who are experiencing a personal or family crisis.

If your organisation is not currently a referral agent and you would like to learn more about becoming a one, then please e-mail the following information to with the following information

Organisation Name

  • Contact Name
  • Address
  • e-mail address
  • telephone number

Our Referral Agents are made up of different organisations, as follows:

  • Social Workers
  • Probation Services
  • Homeless / Refuge Units / Hostels
  • Schools
  • Sure Start Children’s Centres
  • Health Visitors
  • Doctors Surgeries
  • Church Pastoral Workers
  • Carers
  • Hospital
  • New Referral Agencies: If you have just heard about our service & wish to partner with us, please contact us to discuss your interest before making referrals. Thankyou.

The following provides information about other Churches and organisations who provide free food at regular times throughout the week / month.

The WELL Thursdays  11am  St Andrews Chapter House  NR31 6LS Soup/sandwiches only till October

The Bridge Tuesdays 12.30 St Mary Magdalene  church  Hall

Pathways Wednesdays Fridays Saturdays 12.45

All meals are free (donations welcome) and include a starter main and sweet. Proof of benefits may be needed – strickly for Gt Yarmouth Borough residents only.

Main Points For Referral Agencies:

  • The Foodbank provides emergency food/toiletries/baby items for people experiencing a temporary financial crisis. There will be a limit to the number of parcels in a 6 month period.
  • Each parcel aims to contains 3 days Herbies or – 6  days The Well/ Bridge of tinned and dried food depending on availability there may be some fresh bread.
  • The aim  is to support those in crisis whilst long term support is put in place, rather than create a cycle of dependency.
  • We rely on the agencies who partner with us to assess the need for emergency food.
  • It is essential to have a referral voucher
  • We require the person/family’s main details to enable us to respond
  • Parcels are available at the distribution points for collection within the hours advertised only.
  • We do not take referrals direct from the public, as we believe in working together with you as an agency/church

For detailed information of what the Gorleston and Great Yarmouth Foodbank is about then click here.

Food bank information and links.

What Foodbank parcels are available?

How can I help or donate to the Great Yarmouth Foodbank scheme?

How do I get referred for a Foodbank parcel?