We are recieving a high volume of calls from people needing an emergency food parcel but do not have a voucher. We cannot give whole parcels out to those without vouchers. Please read the Q&A section below for more information:
Q: I NEED A FOODBANK VOUCHER WHERE CAN I GET ONE FROM?
FIRSTLY, you need to get help and advice regarding your crisis or financial situation. If you already access a support agency or support worker please speak to them about your situation otherwise.
Your GP surgery JCP – Job Centre Plus for Universal Credit claimants Citizens Advice Bureau
D.I.A.L. Your school family worker Your church, Housing Dept Greyfriars
CAB, Social Services, Family Services, Children’s Services, Leeway ,Genesis Housing, YMCA, TOGETHER, CPO’s, STONHAM HOUSING, JULIAN HOUSING, NORFOLK RECOVERY PARTNERSHIP Willow Centre, MESH, Comeunity, Herring House, GYROS, NHS.
Q: I DON’T KNOW WHERE TO START TO GET HELP WITH MY CRISIS YOU CAN GO TO A DISTRIBUTION CENTRE THEY WILL SIGNPOST YOU TO AN AGENCY?.
Bring your foodbank voucher to your nearest distribution centre. You can find a list of our local centres and opening times here. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis. We work with several agencies community projects, support agencies and professional advice services who help, advise and support people with a variety of different crisis situations. We have a great team of volunteers who are a listening ear and can help signpost you to an agency to get help, support and advice.
Q: I’M AN AGENCY OR SUPPORT WORKER, HOW DO I SIGNPOST SOMEONE TO THE FOODBANK?
Contact us or visit one of the outlets
If you are not one of our registered agencies and you have a client in need of emergency food we would be happy to take an initial referral letter from you for your client detailing the nature of their crisis, name and address of the client and the number of adults and children in the family.
If a number of your clients are in need of emergency food support you may want to consider signing up with us as a distributor of our vouchers.